Plumbing Service and Repair Questions

The price depends on what failed and how hard it is to reach. A clog at one sink is a smaller job than a broken sewer line under the yard. We look at the job first and put the price in writing before any work starts.

La Vergne sits at the center of our service area, which reaches about 30 miles. That takes in Nashville, Antioch, Murfreesboro, Christiana, Smyrna, Franklin, Brentwood, Nolensville, Spring Hill and Thompson's Station. To the north and east, it covers Goodlettsville, Hendersonville, Gallatin, Mount Juliet, Green Hill and Lebanon. Our service area page has the full list of towns.

Grease and food scraps build up in kitchen drains, and hair and soap build up in bathroom drains. One slow drain usually means a clog near that fixture, while several backed-up drains point to the main line. Our drain cleaning work covers both kinds of clog. Heavy grease or roots in a line may call for hydro jetting.

A failed element, thermostat, igniter or pressure relief valve can often be repaired. Water leaking from the tank itself usually means the heater needs replacing. We look at the unit and put the repair or the replacement in writing. A replacement can be a new tank or a tankless water heater.

A water bill that jumps for no clear reason is a common sign, along with damp spots on walls. The EPA suggests reading the water meter before and after two hours with no water in use. If the reading changes at all, you probably have a leak. We pressure test the lines to narrow down the source, then make the repair.

For Metro Water Services customers in Nashville, the utility owns the water line from the main to the meter. The property owner is responsible for the line from the meter to the house. The owner also owns the sewer line, from the house all the way to the public sewer main. We repair and replace both private lines when they fail.

Metro Water Services advises closing crawl space vents and covering outdoor hose bibs before a hard freeze. On very cold nights, open the sink cabinets and let cold water trickle from faucets on exposed pipes. If you travel, leave the heat at 55 degrees or higher. If a pipe still freezes or splits, close the main shutoff and call or text (615) 723-2488.

It depends on the job. Metro Codes says replacing a residential 50-gallon water heater generally needs no permit, but changing its fuel type does. Moving or adding a fixture needs a plumbing permit under Metro's rules. Outside Nashville, the codes office for your address answers permit questions.

Yes. Home service and repair is our focus, and we also handle remodel plumbing and new construction plumbing. Water and sewer taps for new service are part of that work too. Call or text (615) 723-2488 to talk through the job.